Terms of Service

Last updated: January 6, 2025

1. Acceptance of Terms

By accessing and using Hoooola's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at hoooola.com (the "Service") operated by Hoooola ("us", "we", or "our").

2. Description of Service

Hoooola provides an e-commerce platform that enables users to create online stores, manage products, process payments, and utilize AI-powered business tools. Our service includes:

  • Online store creation and customization tools
  • Product catalog management
  • Payment processing integration
  • AI-powered content generation and business insights
  • Customer management tools
  • Analytics and reporting features

3. User Accounts

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription and Billing

Hoooola operates on a subscription-based model with the following terms:

  • Standard Plan: $1.00 per month, billed monthly
  • Transaction Fees: 3% fee on completed sales through the platform
  • Free Trial: 14-day free trial available for new users
  • Payment: Subscription fees are charged in advance on a monthly basis
  • Cancellation: You may cancel your subscription at any time

All fees are non-refundable except as required by law. Transaction fees are automatically deducted from your sales proceeds.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Sell illegal, harmful, or prohibited products or services
  • Infringe on intellectual property rights of others
  • Engage in fraudulent or deceptive practices
  • Distribute malware, viruses, or harmful code
  • Spam or send unsolicited communications
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to other accounts

6. Content and Intellectual Property

You retain ownership of all content you upload to your store, including product descriptions, images, and other materials. However, you grant Hoooola a limited license to use, store, and display this content as necessary to provide our services.

Hoooola retains all rights to our platform, software, AI tools, and related intellectual property. You may not copy, modify, or reverse engineer any part of our Service.

7. AI Services and Content Generation

Our AI-powered tools generate content based on your inputs. While we strive for accuracy and quality:

  • AI-generated content is provided "as is" without warranties
  • You are responsible for reviewing and approving all AI-generated content
  • We are not liable for any inaccuracies in AI-generated content
  • You retain ownership of content created using our AI tools

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet.

9. Limitation of Liability

To the maximum extent permitted by law, Hoooola shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve months preceding the claim.

10. Service Availability

While we strive to maintain high availability, we do not guarantee that the Service will be available 100% of the time. We may experience downtime for maintenance, updates, or unforeseen issues.

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.

11. Termination

Either party may terminate this agreement at any time:

  • You may cancel your account and subscription at any time
  • We may terminate accounts that violate these Terms
  • Upon termination, your access to the Service will cease
  • You remain responsible for any outstanding fees
  • We will provide reasonable time to export your data

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Arbitration conducted under the rules of the American Arbitration Association
  • Proceedings held in the jurisdiction where Hoooola is headquartered

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last updated" date at the top of this page
  • We will notify users of material changes via email or platform notification
  • Continued use of the Service constitutes acceptance of updated Terms
  • If you disagree with changes, you may terminate your account

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hoooola is incorporated, without regard to conflict of law principles.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@hoooola.com

Support: support@hoooola.com

Website: hoooola.com/contact

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

Effective Date: These Terms of Service are effective as of January 6, 2025.

By using Hoooola's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.